Written by Lien Design ©2017
In today’s competitive market, everyone is looking for a quality product at an affordable price. But it is difficult to convey how good your product is to consumers as they judge it by its appearance on a shelf or in an ad. It’s not enough to simply say that you have a quality product design and expect customers to believe it. California graphic design and branding company, Lien Design, knows how to communicate the quality of a product based on its branding. Here are some essential ways to let customers know that your product is one they can trust.
Be Creative in Your Copy:
The wording you use when advertising can express the level of quality in your product. Just saying you have a quality product isn’t enough. It’s best to take an honest, more subtle approach. Marketing your product to ‘discerning consumers’ or describing your product as ‘premium’ are all good ways to convey this message.
Offer Proof:
If you can actually show how well your product works, whether in a good print advertisement or on a commercial, or label, that is a great selling point for customers. You can also describe features or ingredients that make it a superior product. If you are relying on images as proof of how well your product works, make sure you are using high quality photography and illustrations.
Be Consistent:
A lot of brands build their packaging design around the promise of high quality. If this is the case, make sure that all your marketing materials, messages and activities communicate this promise. You need to focus on your quality niche and be sure that all your brand activities support your claim.
There’s no longer a place for just saying that your product or service is high-quality in today’s crowded marketplace with savvy consumers who are constantly bombarded with messages. You need to go beyond aesthetics and start telling a story of excellence through every single touch-point if you really want to stand out.
Visual Storytelling:
First impressions last long. Therefore, everything from logos, packaging, website design and all visual elements should give off a sense of sophistication and attentiveness. Choose simple lines on smooth colors, high-resolution photography, maybe consistent color palettes even though white spaces are alright.
It’s crucial to keep it subtle; instead of screaming “premium” all over the place use elements of design that give hints of craft-workmanship. For the packaging consider materials like textured paper or some metallic accents could be used. Ensure that navigation is intuitive and visuals are high resolution on your website.
The Power of Words:
The language you employ when writing marketing materials and in customer interactions affects people’s perception of the brand. Avoid using words like “good” or “great”. Instead, employ evocative language which highlights what makes your product unique from others’ on the market.Focus more on benefits than features how customers life will change once they avail themselves for services from you.
Develop a distinct brand voice that aligns with your target audience? Is it fun and friendly or serious? For instance, whatever tone you choose ensure that it remains standard across all channels.
Walk the Walk Talk the Talk:
Quality goes beyond aesthetics: it encompasses everything that has to do with your brand experience. Use superior materials while ensuring strict quality control measures are taken into account.Consequently, good customer service should feature well-trained representatives who offer useful advice apart from being knowledgeable.
Indeed positive customer testimonials/reviews can be considered as gold therefore encouraging happy clients to share their experiences acts as a social proof that boosts trust of prospective buyers.
Embrace Transparency:
Consumers prefer brands that are real and honest. Let potential customers know about the craftsmanship and expertise behind your products. Show them the commitment and love you invested in it
Consider having “behind-the-scenes” content, which gives clients an inside look at your manufacturing process or allows them to meet the craftsmen behind your products.
Partnerships with Quality:
Find other brands sharing similar values. This helps improve the perception of your brand and shows its alignment with shared values through partnering with respected organizations or influencers.
Building Trust Through Consistency:
Quality comes as a promise hence delivering consistent high quality across all touch-points is crucial among other things. Consequently, branding elements, customer service interactions, and product performance should have consistency.
You can create a brand that says everything about its quality without speaking by following these steps.Regardless, being able to communicate this quality effectively is going to take time because maintaining standards implies repeated efforts rather than one-time achievements.By doing so, you will earn trust and loyalty from your customers who will always admire excellent things
Sweat the Details:
If you are advertising as a quality company, details matter. Take nothing for granted. Even if the smallest element of your branding is off, it can cause your customers to take notice and lose trust in your product. This can include everything from the appearance of your business cards and the look of your web site to the way you answer the phone.
Be Familiar with your Customers:
Knowing what your customers want, need and expect of you is also important in building a quality brand that customers can trust. It’s important to let them know that you understand what they are looking for and that you can offer them something that your competition can’t.
When trying to promote your brand as a quality product, it can be challenging to convey the right message to your customers and it’s easy to overlook minute details. An expert team like San Diego’s Lien Design will see to it that you are communicating a message of trust and value to your customers. They will make sure you are showing your brand in just the right light in order to build loyalty in your customer base and allow your clients to rest assured that they are using a superior product.